Privacy Policy

At Ema Couture, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or make a purchase from our website.

By accessing or using our website, you agree to the practices described in this policy.

When you visit our site or place an order, we may collect the following information:

Personal Information
Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely via third-party payment providers)
Order history and communication preferences

IP address
Browser type and device information
Pages visited and interactions on the website

Cookies and similar tracking technologies

We use your information to:
Process and fulfill orders
Communicate with you about purchases, inquiries, or support requests
Provide made-to-measure and bespoke services
Improve our website, services, and customer experience
Send updates, promotions, or marketing communications (only if you opt in)
Comply with legal and regulatory obligations

We do not sell or rent your personal data.

Your information may be shared only with trusted third parties when necessary, such as:
Payment processors
Shipping and logistics partners
Website hosting and analytics services
Legal or regulatory authorities when required by law

All third parties are obligated to protect your information and use it only for the intended purpose.

We use cookies to:
Ensure proper website functionality
Analyze traffic and user behavior
Improve performance and personalization

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

We implement appropriate technical and organizational security measures to protect your personal information. While no system is 100% secure, we take all reasonable steps to safeguard your data against unauthorized access, misuse, or disclosure.